Sorry for offtopic, this post is not related to Guidewire product, but may be useful for Spanish people using Cl@ve PIN application. If you try to get PIN from your mobile application and see an error like this:

Se excedió el número de reintentos con número de soporte

Be aware that now you should enter an additional support number from your DNI. The user interface of Calve PIN application does not provide any hints how to do this, unfortunately. To do this you need to delete you DNI number and add it again. During this process you will be asked for the support number, it's in the top right corner of you DNI card.

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